How do I request a shift swap?
If you need to swap your shift with a coworker, you can do it directly from the Sesame app!
Just follow these steps:
- Open the app and go to the Shifts section (you'll find it in the menu or on your home screen).
- Find the shift you want to swap and swipe left or tap on it.
- A pop-up will open with the shift details. Press the "Request swap" button.
- Mark on the calendar the shift you'd like to swap for and tap "Next".
- Now, select the coworker you want to swap with and tap "Next" again.
- Before sending your request, you'll see a summary with the original shift and the requested shift. If everything is correct, tap "Request".
Your manager will receive the request to approve it. If they accept, the swap will be confirmed. Once you have confirmation of the swap, the shift will appear on your schedule!
Changed your mind about the swap? You can cancel the request by repeating steps 1 and 2, and selecting "Cancel swap request" before it's approved.
📌 Keep in mind that you cannot request swaps for past shifts or if there's already a pending request for that same shift.