What format should I use when submitting a support ticket to LinkedIn?
Remember, you can choose to submit a support ticket to LinkedIn yourself, or, if you prefer, you can contact Sesame Support, and our team will handle it for you.
In both cases, the ticket must follow a specific format, and the information provided should meet the following criteria:
To raise a ticket, go to this link. Then follow the path on the right-hand side of the screen: Contact Recruiter Support >> Raise a Support Request >> Submit a Case.
On the form, you’ll need to complete the following fields:
1. Subject: add a clear title for your request.
2. How can we help you?
3. Your message.
ATS name: Sesame HR
Company name: the exact name of your company as it appears in the feed.
Company page URL: the full URL of your LinkedIn company page.
4. Description: provide as much detail as possible so the support team can fully understand the context of your request.
