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Problems solving
Configuration error: import employees
Importing employees using a template
You will be able to create employees through a mass data import, but here are some possible reasons why this data is not uploaded.
Causes
- Incompatible format: the format of the document is not the same as the template provided.
- Maximum number of employees: the user limit has been reached and you cannot continue creating users. You will need to increase the number of users in your subscription from Plan to continue creating users.
- Wrong data: some information of the template is not correct and it is necessary to correct them to continue with the upload.
- Excessive data: if the number of users exceeds 500, Sesame will not be able to handle these and the data will have to be uploaded in several imports.
Follow the above recommendations for bulk data uploading for new users.