- Help Center
- Employee
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Employee
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Manager
- I'm new in Sesame
- Company configuration
- Employee management
- Schedule configuration
- Shift and schedule configuration
- Clock in/out
- Calendar configuration
- Automations
- Device configuration
- People Analytics
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- Salary in advance
- Clock in/out types
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Tutorials
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Problems solving
Why haven't I received the invitation email to Sesame?
Haven't you received your invitation to Sesame? This can happen for several reasons:
- The email has been blocked from the email-sending platform due to suspicious activity.
- The email was created after the invitation email was sent.
The email does not exist or is misspelled.
The company that should receive the email marks Sesame's domain as spam or has a security filter that is too high.
If you want to fix this issue, please contact your IT department to enable the domain '@sesametime.com'. This way, you can join Sesame and start enjoying all its benefits.