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  • How do I configure who can see Chat in my company?

How do I configure who can see Chat in my company?

To configure Chat visibility, go to Configuration >> Automations >> Section visibility. There, click "Manage visibility" next to Chat to open the assignment panel.


Who can you give access to?

From this window, you can assign visibility to:

  • The entire company.
  • Specific departments.
  • Workplaces.
  • Specific employees.

Once you select the option that best suits your organisation, save the changes.

 

Important

If you are installing Chat for the first time, it will only be visible to you as the administrator by default. Remember to configure visibility so the rest of the team can access it.

 

 

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