Whistleblowing channel
- Which roles are involved in the Whistleblowing Channel, and how can they be set up?
- Where do the complaints made by employees appear?
- Can system managers contact whistleblowers?
- What's the whistleblowing channel and what is it for?
- Is the whistleblowing channel annoymmous?
- How is the company linked to in-house complaints if the process is anonymous?
- Can I set up the elements that make up a complaint?
- Are whistleblowers in the loop on the status of their complaints?
- How is employee identity preserved?
- How can I follow up on my complaint as an employee?
- How can employees access the Whistleblowing channel?
- Can complaints be non-anonymous?
- How can I set up my whistleblowing channel?
How can employees access the Whistleblowing channel?
For employees to access the Whistleblowing Channel, the System Administrator must activate a special option available in the Settings tab.
This is a switch that can be turned on and off. It enables the option "Show Whistleblowing Channel to Employees" so the team can see a shortcut to the company's reporting page in the bottom right corner of their profile.
When someone clicks on that shortcut, if they wish to make a report, they will need to click on "Log Out" to preserve their security and anonymity. From there, they will be able to access the reporting platform.
Next, they need to choose between the options “anonymous” or “non-anonymous” and fill out the form with all the necessary information: reason and attached files (in case they have documents that are proof of the issue).
Once they provide all the information, it’s time to “send” the document. They will receive the ID Code to follow up on their report.
*It’s very important that they keep their ID to check the status of their report.