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Problems solving
The bulk upload template contains errors, what should I do?
Once the bulk upload has finished, you'll see a detailed summary of the errors the system has found in the Excel file.
What can you do next? We give you two options:
- Reupload: Choose this option to go back and restart the process from scratch. Don’t forget to fix the errors!
- Skip and continue: Choose this option to upload only the validated information and discard the incorrect data.
If you choose "Skip and continue", you'll be able to download a template with only the erroneous information so you can correct it and upload it again later.
Each time you upload a corrected file, the system will update the information in the "Error" column:
- If there are still errors, the number will remain red.
- If there are no longer any errors, the number will turn green.
Additionally, the date in the "Last correction" column will be updated.