Face ID
- Which tablets are compatible with Face ID?
- Before you start
- How can I upload a Face ID photo from the admin panel?
- How can I register a Face ID photo from a tablet?
- Tips for installing the Face ID tablet
- Recommended devices for using Face ID
- Is it recommended to take the photo from the tablet so Face ID works correctly?
- Why might clock in/out with Face ID be failing?
Is it recommended to take the photo from the tablet so Face ID works correctly?
Yes! This is a recommendation we make due to the high standards currently required by Sesame Wall’s Face ID. For this reason, it’s best to register the photo directly from the tablet.
If photos are registered with poor lighting, an unclear or non-uniform background, or if the employee is not close enough to the camera, the system is very likely to produce errors. As a result, it may not recognize the person and will not allow them to clock in/out.
For this reason, we recommend registering the initial photo (the one stored in the employee’s profile) using the same tablet that is used as the clock in/out point.