Problem solving
- I can't log in
- I can't log out
- I can't create a new password
- There is no option for days off, only leaves and holidays
- I don't know how to save my credentials to log in to Sesame automatically
- I can't upload documents to justify time off
- I can't see the location in the clock in/out history
- I've downloaded Sesame's app but I can't access
- I can't delete my account
- I don't get notifications on my phone
- If I request a password change and don't receive any email with the modification link, what should I do?
I've downloaded Sesame's app but I can't access
If you're having trouble accessing the app, check the following:
- Correct app: make sure you've downloaded Sesame's official app.
- iOS: Download here
- Android: Download here
- Credentials: verify that the email address and password you've entered are the ones you previously registered with your account.
If the problem persists after checking these, contact your administrator to confirm that your account is active.