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Help for Employees

  • Why can’t I log in to Sesame?
  • I can't log out
  • I can't create a new password
  • There is no option for days off, only leaves and holidays
  • I don't know how to save my credentials to log in to Sesame automatically
  • I can't upload documents to justify time off
  • I can't see the location in the clock in/out history
  • I've downloaded Sesame's app but I can't access
  • I can't delete my account
  • I don't get notifications on my phone
  • If I request a password change and don't receive any email with the modification link, what should I do?
  • I can't request time off, holidays, or absences by days or hours
  • I can't cancel or delete my approved holidays
  • The clock in button does not appear
  • I want to check my clock ins/outs to see my hours
  • I need to modify clock ins/outs but it isn't allowing me
  • Trouble clocking in/out on the app or web
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