Wallet
- Who can start the process to open a Wallet account?
- How can I request a change of person in charge if I’ve already started the account opening process?
- What’s the difference between a Legal Representative and an Authorized Signatory?
- How can I open a Wallet account as a company?
- How can I open a Wallet account as an association or charity?
- How can I open a Wallet account as a joint ownership?
- What documents will I need to complete the process?
- What should I do if I’m asked to provide more documentation to open my account?
- I’ve already created my Wallet account, what’s next?
- How can I grant access to manage the Finance tools?
- What does it mean when my Wallet account opening process is “Pending verification”?
- What can I do in Wallet?
What does it mean when my Wallet account opening process is “Pending verification”?
Once you’ve filled in all the information and uploaded the required documents, your process will move to the "Pending verification" status.
If the system detects any errors or missing documents, you’ll receive a notification and be able to upload them again from the "Documentation" status. Remember to click "Request review" once you’ve uploaded the files.
When all your documents have been successfully verified, you’ll be able to start managing Wallet. If your request is rejected, you’ll need to restart the account opening process.