Wallet
- Who can start the process to open a Wallet account?
- How can I request a change of person in charge if I’ve already started the account opening process?
- What’s the difference between a Legal Representative and an Authorized Signatory?
- How can I open a Wallet account as a company?
- How can I open a Wallet account as an association or charity?
- How can I open a Wallet account as a joint ownership?
- How can I complete the regulatory and tax information required to open my Wallet account?
- What documents will I need to complete the process?
- What should I do if I’m asked to provide more documentation to open my account?
- I’ve already created my Wallet account, what’s next?
- How can I grant access to manage the Finance tools?
- What does it mean when my Wallet account opening process is “Pending verification”?
- How can I finish opening my Wallet account if I started before September 30, 2026?
- What can I do in Wallet?
What’s the difference between a Legal Representative and an Authorized Signatory?
During the process of opening your Wallet account, you’ll be asked to identify the role of the account holder. This allows us to verify that the person completing the process has the necessary authority.
Legal Representative
This is the person officially listed in the company’s legal documentation as having the highest authority to represent the company and make decisions on its behalf.
Authorized Signatory
This is the person who, while not the legal representative, has been formally granted permission (through a power of attorney) to act on behalf of the company within certain capacities.
What about the owners step?
If your organization is a company, an association, or a charity, in step 3 (owners) you’ll also need to indicate which real owners are Legal Representatives. At least one of them must be, even if the account is being opened by an Authorized Signatory. If there’s only one Legal Representative, you won’t be able to delete them.
💡 These are two different questions: in step 1, you indicate the role of the person opening the account; in step 3, you indicate who the organization’s real owners are and which of them is its Legal Representative.