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Billing

  • How can I obtain a duplicate of last month's invoice?
  • I have received a charge without prior notice, what can I do?
  • How can I increase the number of users on my plan?
  • How can I pay an overdue invoice?
  • How can I modify an already generated invoice?
  • Where can I view and download my invoices?

Where can I view and download my invoices?

You can view and download your invoices by following these steps:

  1. Go to Configuration.
  2. Click on Plan.
  3. Then, click on the third icon at the top-right corner of the screen ().

Your invoice history will be displayed there, organized by month. By hovering your cursor over each invoice, you'll be able to download the one you need. 

 

 

Note: make sure you have a higher role in the platform, as this section is only available to users with advanced access. 

 

 

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