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Billing

  • How can I obtain a duplicate of last month's invoice?
  • I have received a charge without prior notice, what can I do?
  • How can I increase the number of users on my plan?
  • How can I pay an overdue invoice?
  • How can I modify an already generated invoice?
  • Where can I view and download my invoices?

How can I modify an already generated invoice?

Once an invoice is generated, it cannot be edited directly in the platform. However, we can assist you with any issues related to it.

To request modifications to an invoice, you have two options:

  1. Contact your account manager, who can guide you through the necessary steps.
  2. Alternatively, you can reach out to our support team via the "Help" section in the platform by clicking on the headphones icon in the left-side menu.

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