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Employee management

  • What are batch actions?
  • What are templates?
  • Is it possible to see which employees are active in real time?
  • How can I create employees in Sesame?
  • Can I delete users from my account?
  • Can I create several employees at once?
  • What does it mean to deactivate an employee, and how can I do it?
  • How can I invite employees to Sesame?
  • Who can see employee data?
  • Why are employees not uploaded?
  • Instructions for the correct import of employees via bulk load
  • What is the Employees section and what is it for?
  • What information is available to consult in the employee's profile?
  • Which information is available on the employee file?
  • How to filter your employee database?
  • I want to create just one employee. Is that possible?
  • What is the “Custom fields data” bulk upload template, and what is it used for?
  • The bulk upload template contains errors, what should I do?
  • How to access the import history?
  • How can I upload or modify employee identification numbers in bulk?
  • Can I add a salary from the Contracts section?
  • How can I create a new contract?
  • How can I terminate a contract?
  • Can I view the history of an employee's contracts and annexes?
  • How can I add an annex?
  • How can I modify an expired contract?
  • How are contracts classified within the contract history?
  • How can I assign a Lead recruiter to an employee?
  • How can I see deactivated employees?
  • What is the salary bulk upload template, and what is its purpose?
  • How can I manage employee birthdays?
  • Can I transfer employee information between different companies in the group?
  • What is the Journey section, and how can I configure its visibility?
  • How do assignments work in Sesame?
  • How can I keep an employee’s ID code when changing companies within the same group of companies?

Why are employees not uploaded?

In Sesame, you can create multiple employees at once using the bulk upload template.
Below, we detail the possible reasons why this data might not be uploaded to the system:

  • It is possible that the template has data that Sesame cannot detect because there are special characters.
  • The document may have data for more than 500 users. Remember that Sesame can handle the creation of up to 500 users in the same upload.
  • It is possible that you have an empty column with no data or a space after an email. Sometimes this happens automatically.
  • The format of the document is not correct. The format of the document should not change after downloading it. We recommend adding the data with Microsoft Excel to avoid changes in the formatting.
  • The contracted plan does not have more storage space and it is necessary to increase the number of contracted users. If you are on a free trial you can create up to 1000 users.

If you still have problems, you can always contact our support team to investigate what is happening. 

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