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Problem solving

  • I want to assign holidays, but the system does not allow me to
  • The employee does not receive the invitation/access email
  • Automatic clock out is not working, how can I fix it?
  • Why can’t my employees or I clock in/out?
  • An employee cannot clock in/out for a break
  • A user has clocked in/out but it is not classified as remote work
  • I can't add a second schedule for an employee in the same month

I can't add a second schedule for an employee in the same month

To add a second schedule for an employee in the same month, follow these steps: 

  1. Go to the employee's profile and select Schedules.
  2. Click on Assign schedule.
  3. Assign the first schedule and set its start and end dates.
  4. Then, assign the second schedule in the same way, ensuring different start and end dates.

Keep in mind that two schedules cannot overlap on the same date and time. Make sure that the schedules do not overlap to avoid any issues.

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