English (US)

US English (US)

BR Portuguese (Brazil)

MX Spanish (Mexico)

Go to Sesame HR

How can we help you?

Help for Administrators

How do I add new employees once Sesame is linked with Suprema?

How do I link my employees to Suprema devices?

What should I keep in mind if I don’t have a Suprema provider?

Can user codes be modified once integrated with Suprema?

If I disable a user in Sesame, will they disappear from the Suprema list?

Can Suprema clock ins/outs be imported into Sesame?

How do I delete a fingerprint/card/facial method?

How do I set up clock in/out types on biometric devices?

How do I edit in Sesame a clock in/out generated from a biometric device?

How do I set up breaks on biometric devices?

How do I resume the workday after a break using a Suprema device?

If the company has a break with a time limit and the employee wants to return to work before it ends, what should they do?

If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?

Can the device configuration and event configuration be used at the same time?

Can both Sesame employees and external users access the same biometric device?