Suprema
- How do I add new employees once Sesame is linked with Suprema?
- How do I link my employees to Suprema devices?
- What should I keep in mind if I don’t have a Suprema provider?
- Can user codes be modified once integrated with Suprema?
- If I disable a user in Sesame, will they disappear from the Suprema list?
- Can Suprema clock ins/outs be imported into Sesame?
- How do I delete a fingerprint/card/facial method?
- How do I set up clock in/out types on biometric devices?
- How do I edit in Sesame a clock in/out generated from a biometric device?
- How do I set up breaks on biometric devices?
- How do I resume the workday after a break using a Suprema device?
- If the company has a break with a time limit and the employee wants to return to work before it ends, what should they do?
- If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?
- Can the device configuration and event configuration be used at the same time?
- Can both Sesame employees and external users access the same biometric device?
Can user codes be modified once integrated with Suprema?
No. This is a key point you must consider before integrating Sesame with Suprema.
If you already have users created in Sesame before the integration, you must verify that all of them have the same user code as in Biostar.
Why is this important?
Sesame and Suprema are linked through that code. If two employees share the same code in Sesame, when clocking in/out from the Suprema device, one employee could end up registering time for the other. To avoid errors, the codes must match before performing the integration.
Important: once users have been linked between Sesame and Suprema, codes can no longer be modified. They will remain locked from that moment on.