Surveys
- Why am I not able to see the timeline of my Climate or eNPS surveys?
- How can I create a survey from scratch?
- Can I edit the predefined question of the Climate Surveys?
- Can I edit the predefined question in eNPS surveys?
- What are surveys?
- What types of responses can a survey have?
- What is the scoring system and how does it work?
- How do I assign employees to a survey I just created?
- What settings are available in Surveys?
- How can I create a survey from a template?
- What is a Work Climate Survey, and how can I create one?
- What is an eNPS survey, and how can I create one?
- How can I download the results of a survey?
- How can I compare performance across departments, workplaces, and groups?
- How do I view the group comparison in the spider chart?
What is an eNPS survey, and how can I create one?
The eNPS (Employee Net Promoter Score) surveys are a measurement tool used to evaluate the loyalty and satisfaction of employees in an organisation.
To create an eNPS survey, click on "New query". A questionnaire will open with a single question with a range from 1 to 10. You can edit it as needed.
For a more detailed analysis of the results of your eNPS surveys, from the main view you will have access to a graph that is based on all the queries you have made.
This graph gives you the percentage of participation, as well as the percentage of Detractors, Passives and Promoters, and you will have access to a timeline to see the evolution of your surveys over time. You will be able to identify patterns and changes in your company over different periods.