Clock ins/outs

What should I do if I can’t clock in or out because I’m outside my workplace?

If you try to clock in or out outside your workplace radius, the app will let you know and allow you to send a clock in/out request to the person responsible, instead of clocking in or out directly.

Clocking in or starting a break outside the workplace

Open the Sesame app and tap the clock in/out button.
If you’re outside the workplace, you’ll see the message "You can’t clock in/out".
Fill in the clock in/out request in the form that opens.
Submit it. It will remain in "Pending" status until the person responsible approves or rejects it.

Clocking out outside the workplace

Open the app and tap "Clock out". The timer will keep running while the clock in remains open.
The app will let you know you’re outside the workplace and open the "Clock out outside workplace" screen.
Adjust the clock-out time if you left earlier.
Confirm to send the request.

When you’re done, the app will take you to "Clock ins/outs and schedules", where the corresponding card will show "Outside workplace".

If you close the clock out screen before confirming, no request will be sent, and your clock in will remain open.

Important points

Request status. You’ll see the usual "Request pending approval" status. No issue flag will appear.
Breaks and resuming. If you start a break inside the workplace and try to resume it from outside, the resume button will appear greyed out, and the app will tell you that you’re outside your workplace. You can either return to the workplace or clock out.
Location access. If you haven’t allowed location access in the app, you’ll be able to clock in or out as normal, without location information.

What if I don’t get a response to my request?

The person responsible will review the request from their inbox. You’ll receive a notification once they approve or reject it.