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Suprema

  • How do I add new employees once Sesame is linked with Suprema?
  • How do I link my employees to Suprema devices?
  • What should I keep in mind if I don’t have a Suprema provider?
  • Can user codes be modified once integrated with Suprema?
  • If I disable a user in Sesame, will they disappear from the Suprema list?
  • Can Suprema clock ins/outs be imported into Sesame?
  • How do I delete a fingerprint/card/facial method?
  • How do I set up clock in/out types on biometric devices?
  • How do I edit in Sesame a clock in/out generated from a biometric device?
  • How do I set up breaks on biometric devices?
  • How do I resume the workday after a break using a Suprema device?
  • If the company has a break with a time limit and the employee wants to return to work before it ends, what should they do?
  • If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?
  • Can the device configuration and event configuration be used at the same time?
  • Can both Sesame employees and external users access the same biometric device?

If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?

Case 1: automatic break

When the break has a time limit and is set as automatic, once the configured time ends:

  • The system will automatically close the break.
  • A new work clock in will start automatically, without the employee needing to take any action.
     

Case 2: break with a time limit, but not automatic

If the break has a time limit but is not configured as automatic, once the set time ends:

  • The system will automatically close the break.
  • The employee will remain without an active clock in until they manually do so again.

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