Suprema
- How do I add new employees once Sesame is linked with Suprema?
- How do I link my employees to Suprema devices?
- What should I keep in mind if I don’t have a Suprema provider?
- Can user codes be modified once integrated with Suprema?
- If I disable a user in Sesame, will they disappear from the Suprema list?
- Can Suprema clock ins/outs be imported into Sesame?
- How do I delete a fingerprint/card/facial method?
- How do I set up clock in/out types on biometric devices?
- How do I edit in Sesame a clock in/out generated from a biometric device?
- How do I set up breaks on biometric devices?
- How do I resume the workday after a break using a Suprema device?
- If the company has a break with a time limit and the employee wants to return to work before it ends, what should they do?
- If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?
- Can the device configuration and event configuration be used at the same time?
- Can both Sesame employees and external users access the same biometric device?
How do I delete a fingerprint/card/facial method?
You can always delete any of the three available biometric clock in/out methods (fingerprint, card, or facial recognition).
- Unlink the employee’s current biometric method
First, you must remove the method that was previously assigned. Go to: Configuration >> Devices >> Suprema, and click the green circle corresponding to the method you want to unlink (fingerprint, card, or facial).
- Create a new biometric method
A) New fingerprint method
- Click the + symbol in the Fingerprint column.
- Select the device you want to link.
- A screen will appear in Sesame. Then, go to the Suprema device and ask the employee to place their finger to register the fingerprint.
B) New facial recognition method
- Click the + symbol in the Facial column.
- Follow the same process as above. The employee must stand in front of the device to register their face.
C) New card method
- Click Create card and assign it to a device.
- Then, in the employee list, click the + symbol in the Card column to link the card to the corresponding person. Remember: each card is unique and must be assigned individually to each employee.