There are several Community metrics available in People Analytics, each providing valuable insights into how people are using and engaging with Community.

Below, we provide more details about the available metrics and their purpose:

User Metrics:

• Total: shows the total number of active users within the platform.
• Creators: shows the total number of users who have published content in Community during a given time period.
• Readers: shows the total number of users who have read content in Community during a given time period.
• Reactors: shows the total number of users who have commented on or reacted to content in Community during a given time period.

Adoption and engagement metrics:

• Adoption: shows how usage of the platform has evolved over a specific time period. Use this information to identify growth trends or declines in engagement.
• Top active users: displays the 10 most active users in Community. Use this information to identify the most engaged employees.
• Posts by channel: displays the 10 channels with the highest volume of published content. Use this information to identify the most active and engaging channels for users.
• Activity map: displays a heatmap showing the days and times of highest activity in Community. Use this information to identify usage patterns and schedule content during peak engagement periods.
• Content created: shows the total number of posts created during a specific time period. Use this information to assess content creation consistency, identify spikes in activity, and analyze how content production evolves over time.

These metrics will allow you to understand user behavior, optimize your content strategy, and measure the impact of your initiatives.