Evaluations
- How can I view the results of an evaluation?
- How can I see who hasn’t responded to an evaluation?
- Which types of answers can an evaluation have?
- If I create an evaluation from scratch, can I create as many questions as I want?
- Who can see the results of an evaluation?
- What is Evaluations and what is it for?
- What types of evaluations can I create?
- What is a 9-box evaluation, and how can I create one?
- What is the scoring system and how does it work?
- How does assigning Evaluated work?
- Can I schedule the sending of the evaluations?
- What is a Potential and Performance evaluation, and how can I create one?
- How can I view and interpret the results of 9-box evaluations?
- How will your employees view evaluations?
- How does assigning Evaluators work?
- How can I create an evaluation from scratch?
- How can I create an evaluation using a template?
- How can I download the results of an evaluation?
- What data can I see in the Company results view?
- How can I compare performance across departments, workplaces, and groups?
- How do I view the heat map in Company results?
- How do I view the group comparison in the spider chart?
- How do I compare results by evaluator type in the spider chart?
- How do I view the 9-box matrix in Company results?
- How do I hide questions when sharing results with the employee?
- What does the employee see when there are hidden questions in the shared results?
- Key concepts you need to know before using Company results
- What is the difference between an average and a score?
- How is a question average calculated?
- How are question group and subgroup scores calculated?
- How are the total score and overall average calculated?
- How are result percentages and levels calculated?
- How are results filtered by department, workplace or organizational group?
- How are results filtered by evaluator type or specific evaluator?
- Where does each piece of data in an evaluation or survey come from?
How is a question average calculated?
In the Company results section, every figure you see follows a specific calculation logic. This process has two steps:
Step 1 — Individual question average
For each evaluated employee and each question, the scores given by all their evaluators are added together and divided by the number of evaluators. The result is the "average score" for that person on that question.
Example: Tom was evaluated by 7 people on Question 1 (Leadership). He received the scores 4, 4, 3, 4, 5, 3, and 5.
| Operation | Result |
| Sum of scores (4 + 4 + 3 + 4 + 5 + 3 + 5) | 28 |
| Divide by number of evaluators (28 / 7) | 4.00 out of 5 |
Step 2 — Overall question average
Once the individual average for each person has been calculated, the company-wide average for that question is obtained: the individual averages of all evaluated employees are added together and divided by the number of people.
Example with Question 1 (3 evaluated employees):
| Evaluated employee | Individual average on Q1 |
| Tom | 4.00 |
| John | 3.33 |
| Mary | 4.00 |
| Operation | Result |
| Sum of averages (4.00 + 3.33 + 4.00) | 11.33 |
| Divide by number of evaluated employees (11.33 / 3) | 3.78 out of 5 |
The overall question average is the basis for all other calculations: group scores, total score, and overall evaluation average.