Evaluations
- How can I view the results of an evaluation?
- How can I see who hasn’t responded to an evaluation?
- Which types of answers can an evaluation have?
- If I create an evaluation from scratch, can I create as many questions as I want?
- Who can see the results of an evaluation?
- What is Evaluations and what is it for?
- What types of evaluations can I create?
- What is a 9-box evaluation, and how can I create one?
- What is the scoring system and how does it work?
- How does assigning Evaluated work?
- Can I schedule the sending of the evaluations?
- What is a Potential and Performance evaluation, and how can I create one?
- How can I view and interpret the results of 9-box evaluations?
- How will your employees view evaluations?
- How does assigning Evaluators work?
- How can I create an evaluation from scratch?
- How can I create an evaluation using a template?
- How can I download the results of an evaluation?
- What data can I see in the Company results view?
- How can I compare performance across departments, workplaces, and groups?
- How do I view the heat map in Company results?
- How do I view the group comparison in the spider chart?
- How do I compare results by evaluator type in the spider chart?
- How do I view the 9-box matrix in Company results?
- How do I hide questions when sharing results with the employee?
- What does the employee see when there are hidden questions in the shared results?
- Key concepts you need to know before using Company results
- What is the difference between an average and a score?
- How is a question average calculated?
- How are question group and subgroup scores calculated?
- How are the total score and overall average calculated?
- How are result percentages and levels calculated?
- How are results filtered by department, workplace or organizational group?
- How are results filtered by evaluator type or specific evaluator?
- Where does each piece of data in an evaluation or survey come from?
How are the total score and overall average calculated?
The total score and overall average are the highest-level figures in Company results. Both are calculated from the individual question averages obtained in Step 1.
Total score of the evaluated employee
This is the sum of all their individual averages across the scored questions. It is not an average; the values are added together directly.
Example — Tom (5 scored questions):
| Question | Tom's individual average |
| Q1 — Leadership | 4.00 |
| Q2 — Teamwork | 4.00 |
| Q3 — Collaboration | 3.43 |
| Q4 — Knowledge | 3.71 |
| Q5 — Problem solving | 3.43 |
| Total score | 18.57 out of 25 |
Overall evaluation average
This is the average of the total scores of all evaluated employees: they are added together and divided by the number of people. This figure is the "company average score" for that evaluation.
| Operation | Result |
| Sum of total scores (18.57 + 17.00 + 17.67) | 53.24 |
| Divide by number of evaluated employees (53.24 / 3) | 17.75 out of 25 (71%) |