Community
- What is Community?
- How can I create channels?
- How can I turn a public channel into a private one (or vice versa)?
- I have a group of companies, can I create shared channels?
- How can I add people to a channel?
- How can I create a post or interact with others?
- Can I create direct access to Community on the app's home screen?
- Can I add people to a channel without them needing to subscribe?
- Who can create or delete channels?
- Can I delete other users' posts and comments?
- How does the privacy of the channels work?
- How can I tell whether a channel is public or private?
- What should I keep in mind about multi-company channels?
- What Community metrics are available and what is each used for?
- How do I enable posting control in a channel?
- How can I moderate Community content?
- How can I configure the Community word filter?
- How can I choose who receives moderation alerts?
How can I choose who receives moderation alerts?
You can decide which people receive a notification every time a moderation alert is generated. That way, only the people in charge of reviewing content receive the notice.
Steps to follow
- Go to Community >> Moderation >> Alert recipients. You'll see the list of people who already receive alerts.
- Search for and select the people you want to add. You can only choose people who have the Community configuration access.
- To remove someone, click Delete and confirm with Delete recipient. That person will stop receiving notifications, but will still have access to Moderation through their role.
If no recipient is configured, alerts are saved in the Moderation panel, but no notification is sent.
Keep in mind
- Notifications arrive within Sesame (in-app) and include a direct link to Moderation.
- If a person loses the Community configuration access, they are automatically removed from the recipient list.