Evaluations
- How can I view the results of an evaluation?
- How can I see who hasn’t responded to an evaluation?
- Which types of answers can an evaluation have?
- If I create an evaluation from scratch, can I create as many questions as I want?
- Who can see the results of an evaluation?
- What is Evaluations and what is it for?
- What types of evaluations can I create?
- What is a 9-box evaluation, and how can I create one?
- What is the scoring system and how does it work?
- How does assigning Evaluated work?
- Can I schedule the sending of the evaluations?
- What is a Potential and Performance evaluation, and how can I create one?
- How can I view and interpret the results of 9-box evaluations?
- How will your employees view evaluations?
- How does assigning Evaluators work?
- How can I create an evaluation from scratch?
- How can I create an evaluation using a template?
- How can I download the results of an evaluation?
- What data can I see in the Company results view?
- How can I compare performance across departments, workplaces, and groups?
- How do I view the heat map in Company results?
- How do I view the group comparison in the spider chart?
- How do I compare results by evaluator type in the spider chart?
- How do I view the 9-box matrix in Company results?
- How do I hide questions when sharing results with the employee?
- What does the employee see when there are hidden questions in the shared results?
- Key concepts you need to know before using Company results
- What is the difference between an average and a score?
- How is a question average calculated?
- How are question group and subgroup scores calculated?
- How are the total score and overall average calculated?
- How are result percentages and levels calculated?
- How are results filtered by department, workplace or organizational group?
- How are results filtered by evaluator type or specific evaluator?
- Where does each piece of data in an evaluation or survey come from?
How are result percentages and levels calculated?
Alongside each score, you will see a percentage and a level (such as "High" or "Neutral"). This figure allows you to compare evaluations and surveys at a glance, regardless of the scoring range each one uses.
How the percentage is normalized
Evaluations or surveys can score from 1 to 5, from 0 to 10, or even with negative values. To make them comparable, the system converts any score to a scale of 0% to 100%.
Formula: Percentage = (score obtained − minimum possible) / (maximum possible − minimum possible) × 100
Example — Evaluation with a 1–5 scale and 5 questions
The total minimum is 5 points (5 questions × 1) and the maximum is 25 points (5 questions × 5). The overall evaluation average is 17.75 points.
| Operation | Result |
| Score obtained − minimum (17.75 − 5) | 12.75 |
| Total range (25 − 5) | 20 |
| Percentage (12.75 / 20 × 100) | 63.8% |
⚠️ Why is the minimum 5 and not 1? Because there are 5 questions, each with a minimum value of 1. The total minimum for the evaluation is 5 × 1 = 5 points.
Interpretation levels
The percentage is automatically classified into 5 levels. These apply to any figure that shows a percentage: question averages, total scores, department averages, etc.
| Level | Percentage range | Range width |
| Very high | 85% - 100% | 15 points |
| High | 60% - 84.99% | 25 points |
| Neutral | 40% - 59.99% | 20 points |
| Low | 15% - 39.99% | 25 points |
| Very low | 0% - 14.99% | 15 points |
For example, if the overall evaluation average is 63.8%, the level is High.