I'm new in Sesame
- Can I use Sesame on multiple computers?
- I want to unsubscribe, what should I do?
- I have several companies, can I manage them all in Sesame?
- How can I modify my subscription?
- Can I use the same email multiple times?
- How long does it take to set up my account?
- My trial has ended. If I switch to a paid account, will my data be lost?
- What is the Dashboard?
- How can I create a Sesame account?
- I already have an account. What should I do first?
- Do I need to provide a credit card for registration?
- Which plan should I choose?
- I registered for a free trial, what happens when it is over?
- How long will it take to activate my account?
- How does Sesame protect my data?
- Where can I see the latest news?
- How do I install the marketplace tools?
- How to activate Add-Ons?
- Can I use Sesame on multiple computers?
- Contact Sesame's Support Team
- How do I pay for Sesame's subscription?
- Which app should employees install?
- How do I find the token to access the API?
- Who is my account manager?
- Why the new menu? What's new?
- Can I change my password?
- How long does Sesame keep my company's data?
How long does Sesame keep my company's data?
At Sesame, the security of your data is our top priority. We want you to have full clarity on how we handle the retention of your company's information.
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While you're an active client: we keep all your company's information and data for as long as your subscription is active. This way, you'll have continuous access to your entire history for reporting and internal management.
- If you cancel your account: we’ll retain your company’s information and data for 1 year, so you can access it if needed.
We recommend downloading and saving the most relevant information before this period ends. Also, don’t forget to check the regulations in your country regarding the retention periods for personal data.