Shifts (new version)
- How do I create and manage timetables?
- What views are available in the Shifts timetable?
- What tools are available in the shifts timetable?
- How do I assign employees to a timetable?
- What are shift templates and how can I create them?
- How do I assign shifts in a timetable?
- How do I assign shifts or days off to multiple timetable cells at once?
- What are activities and how can I add them to shifts?
- What are shift patterns and how do I use them?
- Can I add days off and time off directly from the timetable?
- How to create and configure on-call shifts
- How do on-call shifts affect time calculations?
- What are coverage shifts?
- Can I add notes to shifts in the timetable?
- Can I place more than one shift in the same timetable cell?
- Can I hide employees for a period of my choosing?
- Can I view and download the timetable showing only employees with no shifts assigned?
- Can I copy the shift schedule?
- What are performance indicators?
- How can I view the overtime balance in the timetable?
- How to publish the Shifts timetable
- What are the timetable statuses and what do they mean?
- How do employees manage their shifts from the app?
- Can artificial intelligence help me plan my shifts?
- What is the AI shift planner?
- What is the Shift import agent?
- How does the AI assign coverage shifts?
How to create and configure on-call shifts
An on-call shift is a special type of shift, as it allows you to manage specific coverage and availability needs.
In Sesame, you can create on-call shifts from:
- Shifts >> Timetable >> Add >> Custom shift.
- Shifts >> Timetable >> Add >> Shift template.
- Configuration >> Timetable >> Shifts >> Add shift.
Follow this step-by-step guide to configure your on-call shifts:
- Start creating the type of shift you prefer by following one of the paths above.
- Check the box “Set as on-call shift”.
- Configure the shift details, such as day and working hours, breaks, and activities. You can also decide whether the on-call shift is on-site or on-call (standby).
- Define how the on-call shift will affect working time by enabling or disabling the "Count as planned time" toggle.
Not sure which option to choose? In this Help Center entry, we explain how on-call shifts affect time calculations so you can better understand each option.
That’s it! Don’t forget to click Save.
Once created, on-call shifts are displayed differently in the timetable so you can easily identify them. Look for the card with a dotted border instead of a solid one, and a clock icon next to the shift name.
