Shifts
- Discover Shifts
- How do I create and manage timetables?
- What views are available in the Shifts timetable?
- What tools are available in the shifts timetable?
- How do I assign employees to a timetable?
- What are shift templates and how can I create them?
- How do I assign shifts in a timetable?
- How do I assign shifts or days off to multiple timetable cells at once?
- What are activities and how can I add them to shifts?
- What are shift patterns and how do I use them?
- Can I add days off and time off directly from the timetable?
- How to create and configure on-call shifts
- How do on-call shifts affect time calculations?
- What are coverage shifts?
- Can I add notes to shifts in the timetable?
- Can I place more than one shift in the same timetable cell?
- Can I hide employees for a period of my choosing?
- Can I view and download the timetable showing only employees with no shifts assigned?
- Can I copy the shift schedule?
- What are performance indicators?
- How can I view the overtime balance in the timetable?
- How to publish the Shifts timetable
- What are the timetable statuses and what do they mean?
- How do employees manage their shifts from the app?
- Can artificial intelligence help me plan my shifts?
- What is the AI shift planner?
- What is the Shift import agent?
- How does the AI assign coverage shifts?
- Can I assign recurring days off to several employees at once?
- What is "Staff volume" in the day view?
- Can I assign night shifts?
- Can I configure who receives notifications about shift changes?
- What are availability preferences?
- How do I manage my team's availability requests?
How do I manage my team's availability requests?
If manager approval is enabled, when an employee submits their preference, you'll be able to manage it from the requests inbox.
To approve or reject an employee's preference:
- Go to Requests >> Shift availability.
- Find the employee's name in the list and click on it to view the details: type (availability or unavailability), dates, time range, repeat pattern, and any note the employee included.
- Click ✓ to approve or ✗ to reject, depending on what you want to do. Please note that approving will apply the preference to the timetable. To approve or reject several preferences at once, select the employees you want and use the bulk actions.
From here, you can also access the history of already resolved requests, including information on who managed them, when, and any comments left. Simply click "View history".