Shifts (new version)
- How do I create and manage timetables?
- What views are available in the Shifts timetable?
- What tools are available in the shifts timetable?
- How do I assign employees to a timetable?
- What are shift templates and how can I create them?
- How do I assign shifts in a timetable?
- How do I assign shifts or days off to multiple timetable cells at once?
- What are activities and how can I add them to shifts?
- What are shift patterns and how do I use them?
- Can I add days off and time off directly from the timetable?
- How to create and configure on-call shifts
- How do on-call shifts affect time calculations?
- What are coverage shifts?
- Can I add notes to shifts in the timetable?
- Can I place more than one shift in the same timetable cell?
- Can I hide employees for a period of my choosing?
- Can I view and download the timetable showing only employees with no shifts assigned?
- Can I copy the shift schedule?
- What are performance indicators?
- How can I view the overtime balance in the timetable?
- How to publish the Shifts timetable
- What are the timetable statuses and what do they mean?
- How do employees manage their shifts from the app?
- Can artificial intelligence help me plan my shifts?
- What is the AI shift planner?
- What is the Shift import agent?
- How does the AI assign coverage shifts?
What is the AI shift planner?
The AI shift planner is a chat panel that appears on the left side of your timetable. From there, you can give it instructions in natural language to build or adjust the schedule according to what you ask.
How to access it
Open the timetable you want to manage and click "Plan with AI". The chat will open on the left side of the screen.
📌 This feature is included in the Shifts AI Add-on.
What you can ask it to do
- Assign previously created shifts to the employees in the timetable.
- Cover defined coverage requirements by finding available employees for each shift.
- Edit or delete existing assignments through simple instructions.
- Import a timetable from an external file (more information in this article).
Hit play and discover how our AI shift planner works:
What the AI takes into account when making proposals
Before proposing an assignment, the AI cross-references several sources of information for each employee:
- Schedule type: whether the employee works fixed or flexible hours, to determine whether they can take on the proposed shift.
- Holidays and days off: checks the employee's calendar to avoid assigning them a shift on days when they are unavailable.
- Hours worked in the month: checks the hours accumulated since the start of the month to help achieve a more balanced distribution of workload.
- Minimum coverage: if you have defined how many employees you need per shift and day, the AI will try to meet that requirement in its proposal.
- 12-hour restriction: it will not propose a shift to an employee if at least 12 hours have not passed since their previous shift ended.
All AI proposals are created in Draft status. Review them before publishing, you can edit, complete or discard any suggestion.